Contact
Write to the people who actually build the thing. No phone tree, no chatbot, no canned reply with your first name pasted in. A person reads it; a person answers.
Prefer your own mail app? Same humans, same speed. Sales, press, data questions, partnership ideas, a bug you can't quite describe: one address takes it all, and we do the sorting so you never have to guess a department.
Skip the form. Sign in and open Support in the sidebar: your ticket arrives with your account, plan, and data already attached, so nobody asks you to spell your email or describe the issue again for the new agent. Billing rides the same lane.
Watching a city we haven't wired yet? Every sheet on the coverage roster takes requests, and requests are votes. Votes set the build order. The squeaky city gets the scraper.
PermitFeed
1048 Irvine Ave
Newport Beach, CA 92660
Paper works too. It just travels at paper speed.